Is BigStub a scam? That’s the question on many people’s minds, and it’s hard to know what to believe. After all, there are so many online ticket vendors these days, it can be tough to tell who’s legitimate and who’s not. Well, we’re here to help. We’ve gathered real customer reviews from around the web to give you an honest picture of what BigStub is really like. So, is BigStub legit? Keep reading for our verdict.
Generally speaking, BigStub seems to be a pretty reliable ticket vendor. Customers report that tickets are typically delivered on time, and that the prices are reasonable. Of course, there will always be some bad reviews out there – no company is perfect. But overall, it seems like BigStub is a legit business that you can trust.
Table of Contents
- 1 What is BigStub?
- 2 What kind of tickets does BigStub sell?
- 3 BigStub Delivery Policy
- 4 BigStub Refund Policy
- 5 BigStub Customer Reviews
- 6 Our verdict? BigStub is legit and not a scam.
- 7 BigStub FAQs
- 7.1 Q: What is BigStub?
- 7.2 Q: Is BigStub Legit or Scam?
- 7.3 Q: How does BigStub work?
- 7.4 Q: What if an event is postponed?
- 7.5 Q: Does BigStub have customer reviews?
- 7.6 Q: How do I contact BigStub?
- 7.7 Q: How can I pay for my tickets at BigStub?
- 7.8 Q: Can I cancel my order at BigStub?
- 7.9 Q: When will my BigStub tickets be delivered?
What is BigStub?
Headquartered in Thousand Oaks, California, BigStub is a ticket resale website that offers tickets to events in the United States and Canada. The company was founded by CEO and President Matt Stubhub in 2006, and is headquartered inThousand Oaks, California. BigStub has been accredited by the Better Business Bureau since 2013 and has an A+ rating.
The website offers a variety of tickets for events including concerts, theatre, sports, and more. Tickets can be bought and sold on the website. BigStub also offers a ticket guarantee which states that if an event is cancelled, customers will receive a full refund.
BigStub provides a safe and secure platform for customers to buy and sell tickets. The company has a money-back guarantee and offers customer support 24/ hours a day, seven days a week.
BigStub has received mixed reviews from customers. Some customers have said that the website is legitimate and easy to use. Others have said that they have been scammed by the website.
If you are considering using BigStub, it is important to do your research and read reviews from other customers before making a purchase.
What kind of tickets does BigStub sell?
BigStub is a website that sells tickets to a variety of different events, including sports games, concerts, and live tapings of popular TV shows. They have tickets available for some of the biggest sporting events, such as NFL Football games, NHL Hockey games, and NBA basketball games. You can also find tickets to UFC fights and Formula One races, or even to WWE RAW or Smackdown live tapings.
For concerts, you can find tickets to see Bon Jovi, Justin Beiber, Celine Dion, and many others. Some amazing artists are available to listen to and even meet. BigStub is a great website to buy tickets from because they have a wide variety of different events to choose from. Whether you’re looking for a sporting event, a concert, or just a live show to watch, BigStub is sure to have something that you’ll enjoy.
I would definitely recommend checking out BigStub if you’re looking for tickets to any type of event. They have a wide selection of different events to choose from, so you’re sure to find something that interests you. They also have great prices on tickets, so you won’t have to break the bank in order to see your favorite artist or team. If you’re looking for a website to buy tickets from, I would definitely recommend BigStub.
BigStub Delivery Policy
BigStub offers a few different ways to receive your tickets. You can have them emailed to you, or you can choose to have them mailed. If you order your tickets close to the event date, BigStub recommends that you choose electronic delivery so that you don’t run into any issues with receiving your tickets on time.
You need to be present at the event and have a valid photo ID in order to pick up your tickets at will call. If you are not able to pick up your tickets at will call, someone else can do it for you as long as they have a valid photo ID that matches the name on the order.
BigStub also offers a mobile ticket option for some events. With mobile tickets, you can show your ticket on your phone to get into the event. BigStub will send you a link to your mobile tickets when they become available.
You can also download the BigStub app to have all your tickets in one place. The app is available for both iOS and Android devices.
BigStub Refund Policy
If you’re not happy with your purchase for any reason, BigStub will refund your order within 30 days of the date of purchase. If an event is cancelled without any rescheduled date, you will automatically be refunded unless it has a rescheduled date. You can also return tickets for a full refund if the event is rescheduled and you are unable to attend on the new date.
You will receive a full refund if the seller does not deliver your order, if the seller ships your order too late for the tickets to arrive in time for the event, or if you are denied entry because of the tickets.
BigStub Customer Reviews
BigStub Trustpilot reviews are mostly positive (4.5/5 based on 900+ reviews), with an average rating of four stars. The most common compliments are about the site’s ease of use and selection of tickets. The most common complaint is about hidden fees.
BigStub has a B- rating on BBB, with seven complaints closed in the last three years. Most of these complaints are about billing and collection issues.
BigStub Sitejabber reviews are pretty good, with an average of 4.63 out of 5 stars out of 478 reviews. The company has been in business since 2006 and has a Better Business Bureau rating of “A+”.
However, some BigStub customers have complained about hidden fees, poor customer service, and difficulty cancelling orders.
Overall, it seems that BigStub is a legitimate ticket resale site, though there are some complaints about hidden fees. If you’re considering using BigStub, be sure to read the fine print before purchasing tickets.
Our verdict? BigStub is legit and not a scam.
So there you have it – our verdict on BigStub. If you’re looking for a reliable ticket vendor, then BigStub is definitely worth checking out. And if you’re still not sure, why not give them a try yourself? After all, the only way to really know if a company is legit is to experience it for yourself. Thanks for reading, and we hope this has been helpful!
Q: What is BigStub?
A: BigStub is a ticket resale marketplace where fans can buy and sell tickets to their favorite events.
Q: Is BigStub Legit or Scam?
A: We are a legit company and not a scam. We are a registered business in the state of California and have been in business since 2006.
Q: How does BigStub work?
A: Fans can sell their tickets on our site by creating a listing. They set their own price and we charge a small service fee.
Q: What if an event is postponed?
The offsite field service team may reschedule a planned project if circumstances change. Events are typically postponed and event tickets will be valid for the new date of the event.
Do note that the rescheduling of an event does not entitle consumers to a refund of their ticket purchase. In fact, this is true in even the most unusual circumstances in which primary sources might provide compensation for postponed events.
Q: Does BigStub have customer reviews?
A: Yes, we do have customer reviews. You can read them on our website or on Trustpilot and SiteJabber.
Q: How do I contact BigStub?
A: You can contact us by email or phone. Our contact information is available on our website.
Q: How can I pay for my tickets at BigStub?
A: We accept Visa, Mastercard, American Express, and Discover. You can also pay with PayPal.
Q: Can I cancel my order at BigStub?
A: No, all sales are final across both primary and secondary market.
Q: When will my BigStub tickets be delivered?
A: Ticket delivery varies significantly depending on the event, each ticket, and the seller. Sellers will still mail your tickets as soon as they get them at their workplace.
Please keep in mind that some tickets are not printed and/or given out until a few weeks before the event. As a result, tickets may not immediately arrive; but they will certainly get to you prior to the event.