Winning Body Language For Sales Professionals by Mark Bowden

Mark Bowden is an observer. He’s an observer of people and their body language. His key objective is to let us know how, as sales professionals, we can use body language effectively. Bowden is of the opinion that if our non-verbal communication during a sales process is correct, then people will trust us and what we say instantly, and attach these feelings of trust to our company, our product and our brand.

Join us for the next ten minutes to find how we can use our body to communicate and connect with our customer – without saying a word.

LESSON 1: FIRST IMPRESSIONS

Non-verbal communication has an immediate effect. It’s primitive. We don’t look at someone and then later consider the meaning of his body language. We interpret it in the present and, in most cases, with a greater emphasis than any words used.

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